Common questions

Are the fleece liners machine washable?

Yes. Each listing gives the wash temperature and whether fabric softener should be avoided — softener coats fleece and stops it wicking.

How many panels does the playpen have?

Panel count and assembled floor area are on the listing. Panels clip together, so the same set can be built tall and narrow or low and wide.

Do I need a water fountain for a small pet?

Not necessarily — many small animals do fine with a bottle. Fountains suit households with several animals or a pet that will not drink enough from a bottle.

Is sand bathing safe for hamsters?

Bathing sand is, provided it is sand and not dust. Use a shallow bowl and remove it after bathing so it does not become a toilet.

When are you open?

Every day, 09:00 to 21:00. Online orders are processed on business days and email is answered within one business day.

Pet Supplies Plus Jersey Village

Stock notes, once in a while

A short email when a line comes back in. We do not send weekly mail.